orders, shipping and returns

shipping, returns and authenticity

shipping

original artworks are carefully packaged and shipped from brighton, uk.
already made nervous.system and archive.box works will be dispatched within 3–5 business days
express shipping upon request
international shipping is available in checkout
tracking will be provided once the painting is shipped

custom artwork: archive.box transmissions

archive.box kits will be dispatched within 3–5 business days.
once your completed archive.box is received by restless sky, your painting will be created within approximately two weeks.
once complete, you’ll receive a private preview of your archive.box painting before it is returned to you. if something doesn’t feel right, one round of reasonable refinements is included before final sign-off and dispatch.
faster turnaround may be available on request.
bespoke archive.box sizes are available — contact restless sky to discuss your requirements.
framing is available on request.
archive.box transmissions may be documented and shared on the restless sky website and social channels. personal or identifying information will not be shared. if you would prefer your transmission to remain private, please let restless sky know when placing your order.

accepting your artwork and returns

already-made artworks purchased online may be returned if you notify restless sky within 14 days of receiving your artwork. you then have a further 14 days to return it.
returned artwork must be securely packaged and returned in its original condition. you may be responsible for any reduction in value resulting from damage or handling beyond what is necessary to inspect the artwork.
archive.box transmissions are personalised, custom-made artworks created specifically for you and are not eligible for change-of-mind returns or cancellation once commissioned. you will receive a private preview and the opportunity for one round of reasonable refinements before final sign-off and dispatch.
if your artwork arrives damaged, please contact restless sky within 48 hours of delivery with photographs of the packaging and artwork.
every effort is made to accurately represent colours and textures, though slight variations may occur between screens and the original work.
your statutory rights are not affected.

authenticity